January 24, 2008
I need software that will automate all the stupid things I presently have to waste far too much of my valuable time on. I need something to do all the stupid tasks — like organizing email, filing documents, organizing folders, remembering things, coordinating schedules, finding things that are of interest, filtering out things that are not of interest, responding to routine messages, re-organizing things, linking things, tracking things, researching prices and deals, and the many other rote information tasks I deal with every day.
The human brain is the result of millions of years of evolution. It’s already the most intelligent thing on this planet. Why are we wasting so much of our brainpower on tasks that don’t require intelligence? The next revolution in software and the Web is not going to be artificial intelligence, it’s going to be creating artificial stupidity: systems that can do a really good job at the stupid stuff, so we have more time to use our intelligence for higher level thinking.
The next wave of software and the Web will be about making software and the Web smarter. But when we say “smarter” we don’t mean smart like a human is smart, we mean “smarter at doing the stupid things that humans aren’t good at.” In fact humans are really bad at doing relatively simple, “stupid” things — tasks that don’t require much intelligence at all.
For example, organizing. We are terrible organizers. We are lazy, messy, inconsistent, and we make all kinds of errors by accident. We are terrible at tagging and linking as well, it turns out. We are terrible at coordinating or tracking multiple things at once because we are easily overloaded and we can really only do one thing well at a time. These kinds of tasks are just not what our brains are good at. That’s what computers are for – or should be for at least.
Humans are really good at higher level cognition: complex thinking, decisionmaking, learning, teaching, inventing, expressing, exploring, planning, reasoning, sensemaking, and problem solving — but we are just terrible at managing email, or making sense of the Web. Let’s play to our strengths and use computers to compensate for our weaknesses.
I think it’s time we stop talking about artificial intelligence — which nobody really needs, and fewer will ever trust. Instead we should be working on artificial stupidity. Sometimes the less lofty goals are the ones that turn out to be most useful in the end.